Terms & Conditions
Last Updated: October 26, 2023
1. Acceptance of Terms
Welcome to SplashCraft! These Terms of Service ("Terms") govern your access to and use of our services, including but not limited to power washing, car detailing, and car wrapping (collectively, the "Services") provided by SplashCraft ("SplashCraft," "we," "us," or "our"). By accessing or using our Services, you ("you" or "User") agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
2. Description of Services
SplashCraft provides the following services:
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Power Washing: Pressure washing services for residential, commercial, and automotive applications, including but not limited to driveways, sidewalks, decks, fences, siding, vehicles, and equipment.
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Car Detailing: Interior and exterior car detailing services, including washing, waxing, polishing, vacuuming, stain removal, and other cleaning and restorative treatments.
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Car Wrapping: Application of vinyl films to vehicles for cosmetic or protective purposes. This includes design, printing (if applicable), and installation of vinyl wraps.
Specific details of the Services, including pricing, scheduling, and materials used, will be agreed upon in a separate service agreement or estimate provided to you before the commencement of any work.
3. User Responsibilities
By using our Services, you agree to the following:
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Accurate Information: You will provide accurate and complete information when requesting Services, including but not limited to your name, contact information, address, and specific details about the service required.
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Preparation: You are responsible for preparing the area to be serviced, including removing personal belongings, furniture, or other items that may obstruct access or be damaged during the service. For car detailing and wrapping, you are responsible for removing any aftermarket accessories or modifications that may interfere with the service.
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Safety: You will ensure a safe environment for our technicians to perform the Services, including providing adequate lighting, ventilation, and access to water and electricity if required. You will also inform us of any potential hazards, such as fragile surfaces, pre-existing damage, or hazardous materials.
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Compliance with Laws: You will comply with all applicable laws, regulations, and ordinances in connection with your use of our Services.
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Payment: You will pay for the Services in accordance with the agreed-upon price and payment terms.​​
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3.1 Vehicle Condition: You are responsible for ensuring that your vehicle is in suitable condition for wrapping. ​​This includes, but is not limited to:
- The vehicle's paint is in good condition (no significant rust, peeling, or damage).
- The vehicle is clean and free of dirt, debris, and waxes before drop-off.
- Providing accurate information about any prior repairs or modifications to the vehicle's surface.
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3.2. Accuracy of Information:Y ou are responsible for providing accurate and complete information regarding your vehicle, desired wrap design, and any other relevant details.
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3.3. Compliance with Laws: You are responsible for ensuring that any wrap design you choose complies with all applicable laws and regulations, including those related to vehicle identification, advertising, and obscenity.
We reserve the right to refuse service if the vehicle's condition is deemed unsuitable for wrapping, and a refusal will not be subject to refund.
4. Pricing and Payment and Our Rights and Responsibilities
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Estimates: We will provide you with an estimate for the cost of the Services before commencement of work. Estimates are based on the information you provide and our assessment of the job. The final price may vary if the scope of the work changes or if unforeseen circumstances arise.
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Payment Terms: Payment is due upon completion of the Services unless otherwise agreed upon in writing. We accept cash, credit cards, Late payments may be subject to interest charges.
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Taxes: Prices quoted are exclusive of any applicable taxes, which will be added to the final invoice.
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4.1. Service Performance: We will perform the Services with reasonable care and skill, using industry-standard practices and high-quality materials.
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4.2. Warranty: We offer a limited warranty on our workmanship and materials, as specified in a separate warranty document provided to you at the time of service. This warranty typically covers defects in materials or workmanship that arise under normal use. The warranty does not cover damage caused by:
- Accidents, collisions, or vandalism.
- Improper care or maintenance.
- Exposure to extreme weather conditions.
- Negligence or misuse.
- Pre-existing damage to the vehicle.
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4.3. Right to Refuse Service: We reserve the right to refuse service to anyone for any reason, including but not limited to:
- Unsuitable vehicle condition.
- Inappropriate or illegal wrap design requests.
- Unacceptable customer behavior.
4.4. Changes to Services: We reserve the right to modify or discontinue our Services at any time, with or without notice.
5. Scheduling and Cancellation
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Scheduling: We will schedule Services at a mutually agreed-upon time and date.
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Cancellation by You: You may cancel or reschedule Services with 24 hours' notice without penalty. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee of $50.
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Cancellation by Us: We reserve the right to cancel or reschedule Services due to unforeseen circumstances, such as inclement weather, equipment malfunction, or staff illness. We will make reasonable efforts to notify you as soon as possible and reschedule the Services at a mutually convenient time.
6. Intellectual Property
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Our Content: All content included in our promotional materials, website, and other communications, including but not limited to text, graphics, logos, images, and software, is the property of SplashCraft or its licensors and is protected by copyright and other intellectual property laws.​
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Your Content: If you provide us with any content, such as images or designs for car wrapping, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display that content for the purpose of providing the Services. You represent and warrant that you have the right to grant us this license.
7. Limitation of Liability
​TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SPLASHCRAFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOSS OF DATA, OR LOSS OF USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM.
WE ARE NOT RESPONSIBLE FOR PRE-EXISTING CONDITIONS OR DAMAGE THAT IS NOT VISIBLE UNTIL AFTER THE SERVICE IS PERFORMED. THIS INCLUDES, BUT IS NOT LIMITED TO, UNDERLYING RUST, WEAK PAINT, OR HIDDEN DAMAGE.
8. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
8.1. Informal Resolution: We encourage you to contact us directly if you have any concerns or disputes regarding our Services. We will make a good faith effort to resolve any issues amicably.
8.2. Governing Law and Venue: These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of such courts.
8.3. Arbitration: Any dispute arising out of or relating to these Terms that cannot be resolved through informal resolution shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Maricopa County, Arizona. The arbitrator's decision shall be final and binding on both parties.
9. Indemnification
You agree to indemnify, defend, and hold harmless SplashCraft and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our Services, your violation of these Terms, or your violation of any rights of another.
10. Dispute Resolution
Any dispute arising out of or in connection with these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in [City, State], Arizona. The decision of the arbitrator shall be final and binding on both parties. Prior to initiating arbitration, the parties agree to attempt to resolve the dispute through good faith negotiation for a period of at least thirty (30) days.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of laws principles.
12. Termination
We may terminate these Terms and your access to our Services at any time, with or without cause. You may terminate these Terms by ceasing to use our Services.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will post the revised Terms on our website or otherwise notify you of the changes. Your continued use of our Services after the posting of the revised Terms constitutes your acceptance of the changes.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms constitute the entire agreement between you and SplashCraft with respect to your use of our Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.
16. Waiver
No waiver of any provision of these Terms shall be effective unless in writing and signed by both parties.
17. Links
SplashCraft has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SplashCraft of the site. Use of any such linked web site is at the user's own risk.
18. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SPLASHCRAFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN QUESTION.
19. Contact Information
If you have any questions about these Terms, please contact us at:
SplashCraft -